TERMS AND CONDITIONS

The Scout by Abicus website provides information, products and services and is subject to the following described terms and conditions.

By using the Scout by Abicus website, you accept that you have read and understood these terms and conditions in full and are bound to the terms and conditions of Scout by Abicus.

Scout by Abicus reserves the right to change terms and conditions at any time and without notice. These changes are effective immediately.

It is your responsibility as the user to read and understand changes to the terms and conditions.


RETURN POLICY

Please refer to our Return Policy page for all the facts, to summarise, we want you to be 100% happy with your purchase and we'll move mountains to make sure your are! : )

PRIVACY POLICY

Scout by Abicus is committed to providing you with the best possible customer service experience. 

Scout by Abicus ("us", "we", or "our") runs and operates www.scoutbyabicus.com.au (the "site").

This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the site.

CHANGES TO THIS PRIVACY POLICY

Scout by Abicus reserves the right to make amendments to this Privacy Policy at any time.

PERSONAL INFORMATION & USE

Scout by Abicus ensures that all privacy standards are upheld to protect your personal information. While using our site, we may ask you to provide certain personal information that can be used to contact or identify you. This may include details like your name, email address and general contact details.

All personal information supplied to Scout by Abicus from our customers including names, contact details, email or postal addresses along with credit card details will not be shared or sold to any third party source.

By using the site you agree to the collection and use of information in accordance with this policy.

SECURITY 

The security of your personal information is important to us. However while we strive to use relevant means to protect your personal information, no method of transmission over the Internet can be entirely guaranteed. Scout by Abicus does not permit the security of any personal information given to us over the Internet and you do so at your own risk.

WARRANTIES AND LIMITATIONS

Disclaimer: Scout by Abicus makes no warranties or representations about the accuracy or the completeness of the content on this site. Scout by Abicus will not be liable or responsibility for:

  • Errors or inaccuracies of content and materials
  • Personal injury or property damage of any nature whatsoever, resulting from your access to and use of the website

We exclude, to the maximum extent permitted by law, any liability which may arise as a result of the use of this website or the content contained within it. Where liability cannot be excluded, any liability incurred by Scout by Abicus in relation to the use of this website or the content, is limited as provided under the Australian Consumer Law.

COPYRIGHT

Scout by Abicus states that all information and content included on our website related to the written content, graphics, designs and all other material has been copyrighted. All rights reserved. Brand, product and company names including graphics (unless otherwise stated), related to the products appearing on this web site are the property of their respective owners. Scout by Abicus do not claim to own or be endorsed by any brand, product or company name in any way.

SHIPPING AND HANDLING

Scout by Abicus posts Australia wide using Australia Post. We have found them to be super reliable and great to work with.

PRICE

Prices are all displayed and quoted in Australian Dollars. Scout by Abicus reserves the right to change prices without notice.

STOCK AVAILABILITY

All products are subject to availability. In the event that an item is no longer available Scout by Abicus will be in contact immediately giving the option of selecting an alternate item, size, or a refund.

PAYMENTS

Scout by Abicus accept Visa and MasterCard via our finance partner Stripe. 

SHOPPING SAFE AND SECURE

Scout by Abicus use the latest secure banking technology, with our finance partner Stripe.

Your information is safe and secure, every time you shop online with us.

All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. Stripe's infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn't share any credentials with Stripe's primary services (API, website, etc.). For more security details please visit https://stripe.com/help/security

CANCELLATION POLICY

Once an order has been placed and we have processed the order, unfortunately you are unable to cancel that order. If you wish to change the items purchased, you will have to wait until the goods have been received, at that time you can then complete a return as per the instructions outlined in Returns Policy.

If a refund is made, any money received from you will be returned using the same method of original payment.

FAULTY ITEMS

If an item is considered faulty, Scout by Abicus will provide you with a replacement, if the item is no longer available a refund will be offered for all items where:

  • Items are delivered/received damaged
  • Items are faulty

Please note items that have been damaged from wear and tear are not considered to be faulty.

If an item is considered damaged or faulty, we will contact the manufacturer and it is at their discretion to approve the return. The manufacturer then notifies Scout by Abicus as to whether the item will be repaired or replaced. 

If a repair or replacement is not available a refund will be provided.

CONTACT US

If you have any questions about the Terms and Conditions and would like further information, please don't hesitate to drop us a line, we are more than happy to help! : ) Scout by Abicus via email: scout@abicus.com.au (Subject: Terms and Conditions).


Scout by Abicus trading under Mode and Melody Pty Ltd is registered in Australia, Newcastle.

Our address is 124 Darby Street Cooks Hill NSW 2300. ABN 75 103 466 235.